Contact
Have a question about your order? Curious about a product? Summoning a cryptid?
We’re here to help.
Customer Support Email
📬 info@getthesalt.com
Send us your message anytime — include your order number if it’s about a purchase — and we’ll get back to you as soon as possible.
Business Information
The Odd Phoenix LLC
DBA: Get The Salt Studio
Waynesville, Missouri
United States
Support Hours
Monday–Friday
9:00 AM – 5:00 PM CST
(We do occasionally haunt the inbox after hours.)
If your message is related to:
• Shipping → shipping@getthesalt.com
• Returns or defective items → returns@getthesalt.com
For general questions, collaborations, media, product ideas, or spooky fan mail → stick with info@getthesalt.com.
We look forward to hearing from you — the weirder the better.